Customers can return non-defective products for a full refund, provided the item is back at JPComputersolutions within 3 days. This is conditional on that the product is returned in "as new" condition, in it's original undamaged packaging, and unopened if sealed by the manufacturer. Shipping charges are not refundable. Refund amounts will be based on the currently listed price on our website, or the invoice - whichever is lower. Special order items, will only be refunded after the manufacturer or distributor has approved the item for return.
The customer is solely responsible for shipping any returned product back to JPComputersolutions . Customers must ship the item back to JPComputers using a reputable carrier that is capable of providing proof of delivery and insurance for the entire value of the shipment. The customer bears all cost of shipping charges and all risk of loss in transit to JPComputers .
The customer agrees that the returned product will be 100% complete, in re-saleable condition, and will be complete with original packaging, manuals, etc. If any of the listed requirements are not fulfilled, JP Computersolutions reserve the right to reject the refund.
Refunds Upon processing Accounts HQ at JPComputersolutions will proceed to refund within 2 business days to the original Funding source of the original order. In no circumstances can the refund destination differ to original payment as this is in place to protect all parties from Fraud.